<figure class="table"><table style="background-color:hsl(0, 0%, 100%);border-style:none;"><thead><tr><th style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</th><th style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</th><th style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</th></tr></thead><tbody><tr><td style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</td><td style="border-style:none;text-align:center;width:350px;"><img class="image_resized" style="aspect-ratio:2236/2275;border-radius:10px;width:31%;" src="/rcs/citigpa/storage/public/Amit.jpg" width="2236" height="2275">Amit Agarwal Global Head of Custody Investor Services, Citi</td><td style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</td></tr><tr><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr></tbody></table></figure>When we talk about post-trade services, we typically think of traditional, core finance that sits at the opposite end of the spectrum from deal making and technological innovation. As geopolitics become increasingly complex, and as new and transformative technologies come to the fore, I am often asked whether post-trade services can remain relevant? The answer is not only yes, but that post-trade services, and specifically custody remains the cornerstone to business growth both now and for the future.At Citi, we are deeply committed to our vision for the future of custody; a vision of shared growth focused on enabling our clients’ businesses as they push forward with their own ambitions. As the world of post-trade continues to advance, this vision is relevant and worthy of investment, perhaps more than ever. &nbsp;Change is multifaceted. It can mean growing complexity and uncertainty, or it can also bring about new opportunities. For example, in today’s fast-moving markets, speed and precision are essential for asset servicing, which is why we are focused on delivering meaningful data in real time so that clients can make the best decisions about corporate actions and capital utilization in the shortest possible time. &nbsp;The advancement of digital asset technology and the rise of digitally native clients and networks have created opportunities in this space to streamline access across both traditional and digital networks. &nbsp;As digital assets become more commonplace, we are committed to providing digital asset custody solutions to empower our clients to capitalize on the future. &nbsp;Citi is set up to ensure that we are agile and ready to embrace future digital transformation. We are bringing together our ecosystem of products and services across our network to deliver end-to-end custody solutions that have a greater impact for our clients. We are modernizing our platforms and technology infrastructure to ensure our clients are closer to the market. We are the first port of call for clients to navigate change.As you can sense, we have real momentum at Citi – momentum that is delivering change today while defining our approach to making a difference in the future. I look forward to continuing to share our journey with you and sharing our updates on the future of custody, and what’s most topical for the industry and our clients.

Growing complexities and uncertainties across the post-trade industry make it imperative that banks are reliable partners to their clients. At Citi, our long-defined vision for the future of custody continues to guide our journey as we collaborate with clients to reshape the future.&nbsp;

Custody: Collaborating with Clients for Future Growth

<figure class="table"><table style="background-color:hsl(0, 0%, 100%);border-style:none;"><thead><tr><th style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</th><th style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</th><th style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</th></tr></thead><tbody><tr><td style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</td><td style="border-style:none;text-align:center;width:350px;"><img class="image_resized" style="aspect-ratio:2236/2275;border-radius:10px;width:31%;" src="/rcs/citigpa/storage/public/Amit.jpg" width="2236" height="2275">Amit Agarwal Global Head of Custody Investor Services, Citi</td><td style="background-color:hsl(0, 0%, 100%);border-style:none;text-align:center;">&nbsp;</td></tr><tr><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr></tbody></table></figure>In Citi’s vision for the future of custody - a future where our success is intrinsically tied to that of our clients - we are transforming alongside our clients to meet a new set of demands: smarter infrastructure, quality data, and services built for both traditional and digital asset classes.&nbsp;At the heart of that transformation is our custody platform modernization strategy – a fundamental pillar of how we are aligning our growth with our clients’ ambitions.&nbsp;Custody may be a “traditional” post-trade function, but the infrastructure that supports it is changing fast. We have been investing in the technology foundations that will enable more efficient, secure, and scalable services – not just today, but for whatever comes next.&nbsp;<h2>What platform modernization means &nbsp;</h2>Platform modernization isn’t just a systems upgrade. It’s a strategic reimagining of the infrastructure that underpins our proprietary network. We are building a single, unified platform for securities processing and asset servicing; one interface where execution and administration across geographies and asset classes can be managed.Central to this is the implementation of our single event processing (SEP) technology, which allows transactions to flow seamlessly from announcement to payment, eliminating duplication and delays. We’re also embedding a modular, data-centric architecture that brings agility and precision to everything we do.These changes are not about technology for technology’s sake. It’s about creating tangible value for clients. It’s about delivering a more intuitive, seamless experience and ensuring that our platform is evolving with clients’ needs and the broader industry. &nbsp;<h2>Optimizing our operational model</h2>As we continue on our modernization journey, clients are already seeing a range of enhancements across their day-to-day interactions with Citi Custody: &nbsp;<ul style="list-style-type:disc;"><li>Efficiency: With automated processes and simplified workflows, this has resulted in fewer manual touchpoints and quicker outcomes. &nbsp;</li><li>Transparency: Access to real-time data and a unified infrastructure allows clients to have deeper visibility into their activity and performance. &nbsp;</li><li>Consistency: A global platform means a consistent client experience, regardless of market, location, or asset class. &nbsp;</li></ul><h2>The future of platform modernization</h2>With a modern and modular platform, we can respond to client feedback faster and develop new capabilities without being constrained by legacy systems, while catering to the growth of digital assets and tokenization.We’re building an infrastructure that can scale with our clients – one that supports emerging asset classes, evolving market structures, and the future of post-trade finance.&nbsp;Tokenization and digital asset custody are already opening up new opportunities. Citi has already extended its capabilities to support digital bonds in Singapore, Hong Kong, Switzerland with Euroclear1. &nbsp;We also recently announced a collaboration with Six Digital Exchange (SDX) where Citi will join SDX as a digital custodian and tokenization agent to support its global investor and issuer clients with end-to-end servicing of tokenized assets.2 As tokenization scales, we are meeting client demand for access to emerging and relevant digital asset ecosystems and investments. Working with SDX, we are also advancing our innovation agenda to open new frontiers to benefit our clients.As shortened settlement cycles and tokenization continue to reshape global markets, our investments are helping clients prepare for a more efficient future. &nbsp;Our infrastructure is also enabling clients to consume custody capabilities “as-a-service”, so that they can outsource operational components while maintaining full control, visibility, and flexibility. &nbsp;Whether it’s AI, real-time settlement, or integrated asset servicing, we’re putting in place the foundations for long-term partnership and innovation.<h2>Redefining what custody can be &nbsp;</h2>We believe the future of finance will be built on platforms that are resilient, intelligent, and collaborative. By investing in the infrastructure that powers our Custody business, we’re creating space for new ideas, deepening client engagement, and enabling a more connected financial ecosystem. &nbsp;

1. &nbsp;https://www.citigroup.com/global/news/press-release/2024/citi-supports-the-issuance-of-asian-infrastructure-investment-banks-first-digitally-native-note &nbsp;2. https://www.citigroup.com/global/news/press-release/2025/citi-and-sdx-join-forces-to-unlock-access-to-tokenized-private-market-assets-for-global-issuers-and-investors&nbsp;

We believe the future of finance will be built on platforms that are resilient, intelligent, and collaborative. By investing in the infrastructure that powers our Custody business, we’re creating space for new ideas, deepening client engagement, and enabling a more connected financial ecosystem.&nbsp;

Enhancing The Client Experience

Stay ahead of the curve with insights on trends, technologies and evolving infrastructures shaping the future of custody. Our blog offers unique perspectives on how the post-trade landscape is evolving – and what it means for you.

The Future of Custody

Banking, Capital Markets & Advisory

Securities Services

Commercial Bank

Citi Global Perspectives & Solutions

Leadership

Private Bank

Treasury & Trade Solutions

Markets

Issuer Services

Citi Digital Assets

Research

Wealth

Services

Citi Institute

Column 1

Column 2

About Us

Programs

Knowledge Center

Apply for Funding

Column 3

Column 4

Column 5

Links

Footer

Citi Foundation

Businesses

Our Impact

News

Insights

Investors

Careers

My Account

Emergency

Disclosures

Privacy Notices

Hidden

Citi Gpa

Europe, Middle East and Africa

North America

Latin America

Asia Pacific

Social Welfare Funds

Development Organizations

SOEs

Multilateral Development Bank

Central Banks

Central Governments

Ministry of Finance

Local Governments

Ministry of Foreign Affairs

Regional Development Bank

Fraud Prevention

FinTech

iBuyers

Mortgage

Origination

PropTech

Real Estate

Single-Family Rental

Data

GDPR

Privacy

Regulsyion

Auto

Demand

Food

Industrial

Metals

Russia

Shortage

Supply

Supply Chain

Tariff

Ukraine

Asteroids

Imagery

Logistics

Mining

Moon

Rockets

Satellites

Space

Space-Based Solar Power

Aware

Do No Harm

Impact

Investing

Monitoring

Risk

Sustainability

Taxonomies

Augmented Reality

Cryptocurrency

dApps

DeFi

Metaverse

Money

Virtual Reality

VR/AR

Auction

Disruption

Money Laundering

Online

Regulation

Virtual

Entrepreneur

Equal Opportunity

Equality

Global Growth

Innovation

Venture Capital

Women

Women Entrepreneurs

Education

Eliminating Poverty

Health

Multidimensional Index

Poverty

Standard of Living

Sustainability-Linked Bond

UN SDG

Inflation

Just in Case

Just in Time

Production

Transportation

Charity

Donations

Multiplier

Philanthropy

Service

Technology

Growth & Prosperity

Risk & Resilience

Sustainability & Society

Technology & Innovation

Health & Wellness

Citi Blog

Press Release

Regulatory

Product Marketing

Wealth Publications

Newsletter

Global Markets and Economy

Business Strategies

Community Impact

Wealth Management

Retail Banking

ICG Insight Detail Template

As our premier thought leadership product, Citi Global Perspectives & Solutions (Citi GPS) is designed to help our clients navigate the global economy’s most demanding challenges, identify future themes and trends, and prosper in a fast-changing and interconnected world. 

Keep Exploring CITI GPS Content

Keep up to date with our latest insights.

Subscribe to Citi GPS

Sign up to receive the latest insights from Citi.

gpa-footer

gpa-menu

Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Learn more today.

Global Investment Bank and Financial Services | Citi

The Future of Custody

IN THIS SERIES

Custody: Collaborating with Clients for Future Growth

Enhancing The Client Experience

Sign up to receive the latest insights from Citi.