What Agentic AI Means for Leaders
In this special episode of The Citi Institute Podcast, host Ronit Ghose is joined by Prag Sharma, Global Head, Artificial Intelligence Centre of Excellence (AI CoE) to discuss the potential use cases for Agentic AI in finance and business, addressing the impact on the workforce and what it might mean for Leaders.
Prag highlights important considerations for organizations looking to implement Agentic AI, such as defining use cases, governance and risk management, and integrating it with existing tools and infrastructure.
Our guest reflects on potential benefits for clients, and provides insights on the rapid pace of AI development and the need for the right governance, risk controls, and up-skilling of employees to work effectively with the technology.
The speakers’ views are their own and may not necessarily reflect the views of Citi or any of its affiliates. All opinions are subject to change without notice. Neither the information provided, nor any opinion expressed constitutes a solicitation for the purchase or sale of any security. The expressions of opinion are not intended to be a forecast of future events or a guarantee of future results.
Prag Sharma, Global Head, Artificial Intelligence Centre of Excellence (AI CoE)
Prag leads Citi’s Global Artificial Intelligence Centre of Excellence (“AI CoE”). The AI CoE enables Citi to use Artificial Intelligence in a way that supports Citi to innovate responsibly by ensuring appropriate levels of governance and risk management across the entire organization. The purpose of the AI CoE is to set standards and policies for AI and develop best practices, support infrastructure and tooling and enable state-of-the-art AI design, development and use at Citi across all its businesses.
Prior to this role, Prag led Citi’s Innovation Lab's Emerging Technologies Group. The focus of the group was on developing Artificial Intelligence (AI) and Blockchain-related thought-leadership and strategy, internal and client-facing partnerships, business development & lead-generation, information dissemination, R&D and engineering activities.
Prag has enjoyed a 15-year career which includes hands-on management experience in R&D and experimental design & development with emerging technologies in both business and academic environments with start-ups and multinationals.
Ronit Ghose, Global Head, Future of Finance, Citi Institute
Ronit is the Head of Future of Finance for the Citi Global Insights team. Prior to this Ronit was Global Sector Head for Banks in Citi Research.
He has been Head of the European Banks team since 2009. He is the lead analyst on HSBC, Standard Chartered, the GCC and Nordic Banks. Since joining Citi in 1997, Ronit has covered banks in the Benelux, Canada, Cyprus, France, Greece, Saudi Arabia, Scandinavia, Spain, UAE and the U.K. Ronit previously worked at the British Bankers’ Association and as a research assistant in Parliament for the former U.K. Prime Minister Sir Edward Heath. Ronit has an undergraduate degree in Modern History (University of Oxford), a postgraduate diploma in Economics (University of London), and is a CFA charterholder.
